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                Hostway Vancouver


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                Hostway Vancouver is located in the area Vancouver, Canada, and the colocation data center is not carrier neutral. The data center was last updated on 22-10-2012.


                Address:
                Hostway Services, Inc
                550 Burrard Street
                V6C 2B5 Vancouver
                BC, Canada

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                owned and operated by Hostway Services, Inc.


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                Data Center
                - State-of-the-art facilities located in a AAA-rate building
                - Dual electrical grid connections from independent substations
                - Internally redundant, bypassable 2 x 255 kVA UPS systems
                - Fault-tolerant 600V air conditioning systems with humidity regulation
                - Stratified air flow design for increased cooling efficiency and reduced energy cost
                - Non-service-affecting FM-200?Fire Suppression System with multiple zones, central control, and connectivity to the building fire system
                - Infrastructure built to comply with seismic code

                Network
                - Fully redundant core switches, routers, and load balancers, utilizing 802.1w rapid spanning tree protocol (RSTP) for split-second failover and high availability
                - Multiple GigE backbone trunks for fast network performance and traffic spike tolerance
                - 100% uptime guarantee (with specific SLA)
                - 24 x 7 environment and network monitoring and response
                - Multiple, fault-tolerance upstream fiber connections
                - Burstable and uncapped bandwidth to every customer, at a minimum connection speed of 100 Mbps
                - Broadcast and internal (non-Internet) traffic is unmetered
                - Multi-homed network with BGP-advertised address space and connections to multiple Tier-1 providers
                - 4 x GigE Internet Carriers (Level3, Zayo, Shaw Business Services, Bell Canada)
                - 1GB peering with S.I.X. and P.I.X.

                Security
                - 24 x 7 building security monitoring and engineering response
                - Elevator, office, and server room doors monitored for unauthorized or forced entry with local and building security response
                - 24 x 7 CCTV (closed circuit television) surveillance and recording
                - Closed wiring conduits for all wire and fiber outside of the server room ad within the colocation room
                - Limited staff access to server rooms
                - Access logging in all key card doors

                Administration and Support
                - 24 x 7 security, technical support, and remote hands on premises
                - Expertise with Windows and Linux platform
                - Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
                - Network monitoring with 24 x 7 response
                - DNS management
                - Free hardware repair
                - Root access
                - Advanced traffic monitoring with per-service and per-IP breakdowns


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